- Home /
- DELIVERING HAPPINESS : A PATH TO PROFITS, PASSION AND PURPOSE
DetailsIn Delivering Happiness, Tony Hsieh - the hip, iconoclastic, and widely-admired CEO of Zappos, the online shoe retailer - - explains how he created a corporate culture with a commitment to service that aims to improve the lives of its employees, customers, vendors, and backers.Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success.He details many of the unique practices at Zappos, such as their philosophy of allocating marketing money into the customer experience, the importance of Zappos's Core Values ("Deliver WOW through Service"), and the reason why Zappos's number one priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own.Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work, proving that creating happiness and record results go hand-in-hand.ABOUT THE AUTHOR: Hsieh is an entrepreneur and bestselling author, best known for his unconventional approach as the CEO at Zappos.com, before the company was bought over by Amazon in 2009. Hsieh was born on December 12, 1973, and is a graduate in Computer Science from Harvard University. After his graduation, he worked at Oracle, but soon began to set up successful businesses like LinkExchange and Venture Frogs. Hsieh lives in Las Vegas, Nevada. Upon its release, Delivering Happiness - A Path To Profits, Passion, And Purpose was a New York Times bestseller for 27 consecutive weeks.
SKU Code PRK B 2726 Weight in Kg 0.1000 Brand Bookwomb Dispatch Period in Days 3 ISBN No. 9781455508907 Author Name Tony Hsieh Publisher Name HACHETTE BOOK GROUP USA