FAQ List

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  • FAQ

I want to ship something abroad. Can I do that?
Can I buy more than one product in one go?
Can I use Store Credit to purchase any product or deal on Bookwomb.com?
Do I have to pay any shipping or delivery charges?
Does Store Credit have an expiry date?
How do I cancel my order?
How do I know my purchase is complete?
How do I track the status of my order(s)?
How does the refund process work and what is the time limit?
How long will it take to cancel my order?
How many cards can I save on Bookwomb.com?
I am interested in a product that is sold out. How can I buy it?
I did not get an invoice with my product bought from Bookwomb.com. What should I do?
I don't know how to buy online. What should I do?
I have added a few products to my cart but I won't be buying them now. Can you save my list?
I haven't received any SMS/e-mail confirmation about the order I just placed on Bookwomb.com. What should I do?
Is it safe to save card details on Bookwomb.com?
Is there a pre-requisite for saving a card and using it?
My transaction failed but the money was deducted from my account. What do I do?
What are the Terms and Conditions for return/replacement?
What do I do if I receive wrong product/ defective product/product different from description on the website?
What information does Bookwomb.com when I save my card?
What is Store Credit?
What is the advantage of saving my card on Bookwomb.com?
What is the difference between shipping and delivery?
What kind of cards I can save on Bookwomb.com?
What should I do if I find my package opened or tampered with upon delivery?
When will I get my refund?
Which courier company do you use for delivery?
Why have I not received my product yet?

I want to ship something abroad. Can I do that?
Can I buy more than one product in one go?
Can I use Store Credit to purchase any product or deal on Bookwomb.com?
Do I have to pay any shipping or delivery charges?
Does Store Credit have an expiry date?
How do I cancel my order?
How do I know my purchase is complete?
How do I track the status of my order(s)?
How does the refund process work and what is the time limit?
How long will it take to cancel my order?
How many cards can I save on Bookwomb.com?
I am interested in a product that is sold out. How can I buy it?
I did not get an invoice with my product bought from Bookwomb.com. What should I do?
I don't know how to buy online. What should I do?
I have added a few products to my cart but I won't be buying them now. Can you save my list?
I haven't received any SMS/e-mail confirmation about the order I just placed on Bookwomb.com. What should I do?
Is it safe to save card details on Bookwomb.com?
Is there a pre-requisite for saving a card and using it?
My transaction failed but the money was deducted from my account. What do I do?
What are the Terms and Conditions for return/replacement?
What do I do if I receive wrong product/ defective product/product different from description on the website?
What information does Bookwomb.com when I save my card?
What is Store Credit?
What is the advantage of saving my card on Bookwomb.com?
What is the difference between shipping and delivery?
What kind of cards I can save on Bookwomb.com?
What should I do if I find my package opened or tampered with upon delivery?
When will I get my refund?
Which courier company do you use for delivery?
Why have I not received my product yet?